Privacy Policy

1. Who we are

BetterDeals AU operates the website betterdeals.au, a price comparison and consumer savings platform helping Australians find better deals on products, services and household bills.

If you have any questions about this policy or how we handle your personal information, please contact us at hello@betterdeals.au.

2. What information we collect

Information you provide to us

• Email address — when you join our waitlist or subscribe to our newsletter
• Name — if you create an account (when available)
• Preferences and saved products — if you set up price alerts or save deals
• Communications — if you contact us via email

Information collected automatically

• Usage data — pages visited, time spent, clicks and interactions on our site
• Device information — browser type, operating system, screen size
• IP address and approximate location (city/region level)
• Referral source — how you found betterdeals.au

We collect this information through Google Analytics 4 and standard web server logs. This data is anonymised and aggregated where possible.

Information we do not collect

• We do not collect credit card or payment information
• We do not collect sensitive information such as health, financial account or government identifier data
• We do not collect information about children under 18

3. How we use your information

We use the information we collect to:

• Send you our newsletter and deal alerts you have subscribed to
• Notify you of price drops on products you have saved
• Improve and personalise your experience on betterdeals.au
• Understand how our site is used so we can improve it
• Communicate with you in response to enquiries
• Comply with legal obligations

We will only use your personal information for the purpose for which it was collected, or a directly related purpose.

4. Affiliate links and third parties

betterdeals.au participates in affiliate marketing programs. When you click a link to a retailer or service provider on our site, we may earn a commission if you make a purchase. This does not affect the price you pay.

When you click through to a third-party website, that website's own privacy policy applies. We are not responsible for the privacy practices of third-party sites.

Our affiliate network partners include Commission Factory and Rakuten Advertising. These platforms may set cookies on your device to track referrals. Please refer to their respective privacy policies for details.

5. Cookies and tracking

We use cookies and similar tracking technologies to improve your experience on our site. These include:

• Essential cookies — necessary for the site to function
• Analytics cookies — Google Analytics 4, to understand how our site is used (anonymised)
• Affiliate tracking cookies — to attribute referrals to our affiliate partners

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site.

6. How we store and protect your information

Your personal information is stored securely using Supabase, a cloud database service with servers located in Sydney, Australia (AWS ap-southeast-2 region). All data is encrypted in transit (SSL/TLS) and at rest.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure.

We retain your personal information for as long as necessary to provide our services or as required by law. Email addresses are retained until you unsubscribe. Account data is retained until you request deletion.

7. Disclosure of your information

We do not sell your personal information to third parties. We may disclose your information to:

• Service providers who assist us in operating our platform (e.g. Mailchimp for email, Google Analytics for analytics, Supabase for database hosting)
• Law enforcement or government agencies if required by law
• A successor entity if betterdeals.au is acquired or merged

All service providers are contractually required to handle your information in accordance with applicable privacy laws.

8. Your rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Unsubscribe from our email communications at any time
• Complain about a breach of the Australian Privacy Principles

To exercise any of these rights, please contact us at hello@betterdeals.au. We will respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Email communications

If you subscribe to our waitlist or newsletter, you consent to receiving emails from betterdeals.au. Every email we send includes an unsubscribe link. You can opt out at any time.

We comply with the Australian Spam Act 2003 and will never send unsolicited commercial electronic messages.

10. Children's privacy

betterdeals.au is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@betterdeals.au.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of betterdeals.au after any changes constitutes your acceptance of the updated policy.

12. Contact us

If you have any questions, concerns or complaints about this Privacy Policy or our privacy practices, please contact us:

• Email: hello@betterdeals.au
• Website: betterdeals.au
• Business: BetterDeals AU (ABN registered, Perth WA)